Privacy policy

UAB "Serpro service PRIVACY RULES

PREAMBLE

  1. UAB "Serpro service", legal entity code 305607587, home address Algimantas Petro Kavoliuko 19-126, EN-04321 Vilnius, Lithuania (hereinafter –the Company) is the Online shopping www.serpro.lt manager.
  2. The company is important in each of the Online stores the User's confidence in the Company, the Company managed an Online store and it sold goods and/or via the services. This trust, in addition to other things, inseparable from the proper User in the processing of Personal data and their protection. Therefore, this Online store section of the website you will find the Company's Privacy policy (hereinafter – Privacy policy) the provisions governing the User's Personal data in the receipt, use, handling, processing, and other processing of Personal data in the Company's activities, as well as the related rights of the Users and the Company's obligations.
  3. Please note that by using the Online store website and its services, User agrees with the Privacy provisions of the rules. If a User does not agree to follow the Online store of Privacy provisions of the rules, the User may not continue to use the Company's Online shopping site.
  4. We note that the Company has the right to unilaterally at its own discretion account at any time change the Privacy rules, pre-warn the Online shop of the website Users. Any Privacy policy the provisions of the amendment shall enter into force from the date of its publication in the Online store on the site daily, so please read these Privacy rules each time before using the Online shopping opportunities. If after reading these Privacy rules you decide to continue the use of the Online shop's potential, you acknowledge that you agree with the terms and you accept.
  5. The user, with any questions related to the User's Personal data, you may apply directly to the Company's Data Protection Officer. El. email: info@serpro.en
  6. Detailed information about the Company and the Company's contact details can be found on-Line store sections of your website, "About us," "CONTACT," as well as below in this document.
  7. Note that all actions to be performed with the User's Personal data is carried out in accordance with current European Union and the Republic of Lithuania law, in particular the General data protection regulation and the Republic of Lithuania on legal protection of personal data act.

THE BASIC CONCEPT OF THE

  1. Controller – the Company, t. y. UAB Serpro service, legal person's code 305607587,registration address Algimantas Petro Kavoliuko 19-126, EN-04321 Vilnius, Lithuania, establishing the purposes of the processing and measures.
  2. Online shop – online store, available at www.serpro.lt
  3. User – a natural person, besilankantis web store website and/or any natural person seeking to purchase the Company's goods sold and/or receive Company services, and/or the customer.
  4. Personal data – any information relating to a natural person – data subject whose identity is known or can be identified directly or indirectly.
  5. The recipient of the data – the legal or natural person to whom the Data controller shall provide personal data.
  6. Online store account is connecting to the Online store website account, which creates an active User actions under the sequence of actions, referred to in the Online store on the site, and which are stored in the User's Personal data and order history.
  7. Cookie – a small text file that is sent to each User device that is connecting to the Online store website, and temporarily in the device is saved.
  8. Direct marketing – the activity for the mail, telephone or other direct way to propose persons for goods or services and (or) ask for their opinion on the goods or services offered.
  9. The company's partner is a person who provides goods or services to the Company, to which may be carried out of the common shares or projects.

PERSONAL DATA OBTAINING

  1. Company Personal data of the Users receives three ways, where:
    – The user information about itself in the same;
    – Data associated with the User, automatically generated by the User using the Online store website;
    – User data is obtained from a third party.
  2. The company's Online store website User self-submit information to the Company in the following cases:
    – The user after creating an Online store account and to the order in the Online shop;
    – User communication in any form with the Company at the time.
  3. The second Person's manner of receiving data includes such a situation, the information by the Company with the help of Cookies, User consent to the processing of his Personal data legal basis of the collect automatically to the User via the Company's Online store of the website and its opportunities.
  4. Third Person's manner of receiving data covers the situation when the User's consent, on the basis of information about the User to the Company obtains from third parties, such as Facebook, Inc., Google, Inc. The company from Facebook, Inc. receive such User's Personal data as a User on the image www.facebook.com a social networking account (profile) name, meanwhile, from Google, Inc. The company only gets the User image data.

THE USER'S PERSONAL DATA PROCESSING OBJECTIVES

  1. Company Personal data of the Users shall maintain below nurodomais for the purposes of:
    E-commerce Company's Online store website for the purpose of carrying;
    – Competitions, share, gaming organisation and the purpose of the execution;
    – Provision of services for the purpose;
    – Direct marketing for the purpose of carrying;
    Professional service quality assessment, improvement and assurance purpose and potential or originating in a dispute with the Users to the actual end, (in-sound-recording-taking).
  2. The company the User's Personal data processed for any other to the above mentioned purposes, purposes that are incompatible.

THE PROCESSING OF PERSONAL DATA AND THE LEGAL GROUNDS TO PROCESS THEM

  1. In its activities the company handles below the following Personal data of the Users:
    The conclusion of the contract and execution of the legal basis: the User's Personal data such as name, personal identification number, last name, email address, telephone number, delivery address, internet protocol (IP) address, bank account number, the goods purchased by payment method, the order history, residence address, a text file "cookies", personal income, personal passport number, personal marital status data. These Personal data are processed by the e-commerce Company's Online store website for the purpose of carrying;
    – The user's consent, on the basis of: the User's Personal data such as name, surname, telephone number, email address, internet protocol (IP) address, or a video clip, image, text files "cookies". These Personal data are processed for tendering shares, the gaming operation and the purpose of the execution;
    The conclusion of the contract and execution of the legal basis: the User's Personal data such as name, surname, personal code, telephone number, email address, business address, personal complaints. These Personal data are processed by the service, which are available on the Company's Online shopping site, the provision of purpose;
    – The user's consent, on the basis of: the User's Personal data such as name, email address, city, purchase category, the purchase amount data, text files "cookies", to the image data, the social network www.facebook.com account name, address of place of residence. These Personal data are processed for Direct marketing purpose of the execution;
    – The company's legitimate interest legal basis: the User's Personal data, such as sound recording (call recording) data. These Personal data are processed for the professional service of quality assessment, improvement and assurance purpose and potential or originating in a dispute with the Users actual purpose.
  2. The company notes that do not collect, handle or failing to perform any of the other data processing operations related to the User's sensitive (special) personal information such as religious or political views, health, etc.

USER RIGHTS AND THEIR IMPLEMENTATION PROCEDURES

  1. The company shall ensure compliance with and respect for the Company's Online store our website Users ' rights:
    – right to information, etc. y. right to be informed about the Company's User processing of Personal data;
    – the right to obtain information related to the Company's processing of users ' Personal data;
    – the right to the User's correction of the Personal data if they are inaccurate or incomplete;
    – right to be forgotten ' where the Personal data is no longer necessary to achieve the purposes for which they were collected or otherwise processed, or/and User withdraws consent, which was the basis of the processing of Personal data and there is no other legal ground for the processing of Personal data, or/and User does not agree with the processing of Personal data and there is no overriding legitimate reasons to the processing of Personal data and/or when Personal data has been processed unlawfully, and/or Personal data shall be erased in accordance with European Union or the Company law of the member state set out legal obligations, and/or the User's personal data have been collected in the information society service offer context;
    – the right to restrict the Operator's processing of Personal data, when a User contests the Personal data, the accuracy of such period during which the Company may verify the Personal data, the accuracy of and/or processing of Personal data is unlawful and a User does not agree that the Personal data is deleted, and instead requests the restriction of their use or/and the Company no longer needs the User's Personal data for data processing purposes, but they require the User to bring, pursue or defend legal claims, or/and User objected to the processing of Personal data, until the will be checked, whether the Company's legitimate grounds override the User reason;
    – the right to object to the Operator's processing of Personal data, etc.y. The user has the right of User in a specific case-related reasons at any time object associated Personal data to be processed where such processing is executed when the aim is to perform a task carried out in the public interest or in the Company entrusted with public functions, including profiling, and/or processing of Personal data is necessary for the purposes of the legitimate Company or third party interests, except where such User interests or fundamental rights and freedoms on which it is necessary to ensure the protection of personal data, is for them to prevail, in particular, when a User is a child, including profiling, and/or when Personal data are processed for Direct marketing purposes, including profiling related to Direct marketing. The company this indicates that, taking into account the User and the right to oppose the processing of Personal data implementation, nebetvarko of the Personal data, unless the Company proves that the processing of Personal data on compelling legitimate reasons that prevail over the Company's interests, rights and freedoms, or for the purpose of bringing, exercise or defence of legal claims.
    – the right to Personal data portability, etc.y. The user has the right to receive Personal data relating to him, which he submitted to the Company, when the Operator's processing of Personal data is based on consent and/or treaty, and such users ' Personal data is processed by automated Personal data processing means. The company this indicates that when exercising your right to data portability, the User has the right that the Company, when this is technically feasible, Personal data directly transmitted to another data controller, etc.y. the natural or legal person, down in the data management goals and measures.
    – right to revoke consent to the processing of Personal data, when processing is based on User consent.
  2. The company informed that the relevant actions are implemented of the above User rights, will be carried out as soon as possible, but no later than 1 (one) month from Your referral the day. We note that, if necessary, 1 (one) month deadline may be extended by a further two months, depending on the application complexity and the number. In this case, the Company in 1 (one) month from the receipt of the request, inform the User about such extension, together with the reason for the delay.
  3. The company notes that, without prejudice to other administrative or judicial remedy, every User has the right to submit a complaint to a supervisory authority, in particular in the EU member state of his or her habitual residence, place of work or the place of which the suspected infringement, if the person believes that it concerns the processing of Personal data carried out in violation of applicable data protection legislation. Republic of lithuania, the supervisory authority is the State data protection inspectorate, legal person's code 188607912, address A. Juozapavičiaus g.6, LT-09310 Vilnius, Lithuania.
  4. If the User wants the Company to implement the above rights, or if User has any questions concerning your rights, please contact the Company.

PERSONAL DATA RETENTION PERIODS

  1. The company's processing of Personal data retention periods, with regard to the processing of Personal data the objectives are as follows:
    – The user's Personal data processed for the e-commerce Company's Online store website for the purpose of the execution is stored in the 5 (five) years from the last User of the exercise of the Company's on-line store;
    – The user's Personal data, processing of competitions, share, gaming organisation and the purpose of the execution is stored in the 5 (five) years from the date of the last User sudalyvavimo the Company organized a competition, promotion or the game;
    – The user's Personal data processed for the provision of services for the purpose, is stored in the 5 (five) years from the last User of the exercise of the Company's services;
    – The user's Personal data is processed for Direct marketing purpose of the execution is stored in the 5 (five) years from the User's consent to the processing of his Personal data for the purposes of Direct marketing of receipt;- the User's Personal data processed for the professional service of quality assessment, improvement and assurance purpose and potential or originating in a dispute with the customers actual purpose, are stored in 3 (three) years from the relevant Personal data date of receipt.
  2. The company shall make all reasonable and based on the efforts that the User's Personal data in the above mentioned periods are protected. At maturity of the Personal data retention period end, the Company destroys the User's personal information.

TRANSFER OF PERSONAL DATA TO THIRD PARTIES AND DISCLOSURE OF PERSONAL DATA

  1. The company uses trusted third parties based in Lithuania and other European Union member states and not only, such as courier services, leasing companies, direct marketing and service stations (servers) rental services providing companies with services.
  2. The company shall inform the User that in order to reach these Privacy rules identified Personal data, the purposes of the processing, taking into account the specific Personal data the purpose of processing, the Company shall transmit User's Personal data in the above referred third parties.
  3. The user's Personal data to third parties only passed such and to the extent necessary to directly implement their responsibilities, and ensure User's legitimate interests.
  4. The company and a third party to whom the Company has outsourced the User's Personal data, act in accordance with the individual (s) agreement (s), which (s) is governed by the third person transmission of Personal data processing operations necessary for the install of the technical and organisational security measures and other processing of Personal data concerning the necessary legal provisions.
  5. The user undertakes and is obliged to store your login to the Company's Online shopping site Account password and login name, and other Personal data. The user undertakes and is obliged to any other third parties not to disclose the Personal data about themselves than about the third parties in the event of such Personal data of third persons he became available, and immediately on identified breaches inform the Company.
  6. The company strives to ensure the User's personal information confidential and in the ordinary course of the Company's Online shopping site usage circumstances, the Company shall not disclose User's Personal data to any of the other recipients, if required by the Company's services provided to the implementation process.
  7. In that case, if the Company is the approximation of the laws or other legal acts on the basis of obligation, the Company must disclose to the competent authorities with information about the User.

SECURITY OF PERSONAL DATA

  1. The company cares about User's Personal data security and confidentiality. In order to prevent unauthorised access to Personal data or unauthorized access to Personal data disclosure and protect the information available, the Company has implemented appropriate technical and organizational security measures.
  2. The company we note that, while the Company strives to implement appropriate technical and organisational security measure, of this or any other measures cannot guarantee the full security and at any time may not protect against all potential security breaches.
  3. The user has the right to request that gather Personal data will be delete information about this Company el.email info@serpro.lt

CHILDREN'S PERSONAL DATA AND PRIVACY

  1. The company's Online shop and its services are intended for persons over 16 years of age, therefore, the Company deliberately does not collect and does not handle children up to 16 years of Personal data.
  2. However, the Company notes that parents have the right to provide to the Company their consent if their minor child under the age of 16 wish to use the Company's Online shop and its opportunities, for example, įsigyt product or service.
  3. You learn that Your child has provided the Company with personal information without Your consent, please contact with the Company at the following address

DIRECT MARKETING

  1. The company, with its clear User consents shall have the right to the User to send Direct marketing communications via email and/or instant sms message.
  2. The user has the right at any time to withdraw to the Company given consent (s) to the processing of his Personal data for Direct marketing purposes.

    Company user revocation of the consent for direct marketing communications from the Company to the customer, due to the technical circumstances of time (a reasonable amount of time), may receive marketing proposals

  3. E-mails and/or SMS message sending is interrupted only User expressly referred to in the email. email address and/or phone numbers.
  4. The user has the right to disagree, that his personal data would be used for direct marketing for the purposes of informing about the Company el. email info@serpro.ltarba client counselling by phone +370 61293822.

COOKIES

  1. In order to that the User of the Company's Online shopping service are provided in full, the User on the device that you connect to an Online store, at a User's consent, may be entered Cookies.
  2. If User agrees, that his used to back the device to save the Cookies, the User must click "I Accept the use of cookies", and if the User does not agree that the Cookies are entered, the User must click the "Decline the use of cookies".
  3. The company uses Cookies for the information transmission in the electronic communications network. Other types of Cookies – to collect information for cinema calculate (collect statistical information), to provide the User's interest content and save the story. The company does not use this type of Cookie, however, draws the attention of Users that some of the Company's Partners may use these types of Cookies, therefore the User suspecting that, without his consent, this kind of Cookies is used, should go to a particular Company Partner.
  4. If an Operator has agreed that the Cookies are stored into its used for the back cover of the device, the User has the right at any time to withdraw their consent, by clicking on the link "Cancel the use of cookies or by modifying your web browser settings, however in this case some of the Online shop features may not work properly.

PRIVACY POLICY THE PROVISIONS OF ENTRY INTO FORCE

  1. This Privacy policy shall enter into force from 2018. 25 may. But what are the Privacy rules changes will be published and visible publicly the Company's Online store website.

CONTACT DETAILS
UAB "Serpro service
Legal person's code 305607587
Algimantas Petro Kavoliuko 19-126, EN-04321, Vilnius

Phone +370 61293822
El. mail info@serpro.lt